If Norton Anti-Virus has not expired, close all programs, double click the yellow NAV icon. Run automatic update and a full system scan (one hour).
First remove all traces of Norton Anti-Virus and Symantec:
Start>Settings>Control Panel>ADD AND REMOVE PROGRAMS:
Scroll thru the list one by one to find any/all products with names Norton or Symantec (including Symantec Internet Security).
Click to select each one by one and then click CHANGE/REMOVE and then approve REMOVE.
Remove all, then empty trash and restart computer if necessary.
Finally complete removal process:
Start>Search>all files and folders. First Symantec. Select all and right click delete in the Search window. Next search for Norton and repeat procedure.
HOW TO REMOVE SYMANTEC/NAV
- If Norton Anti-Virus has not expired, close all programs, double click the yellow NAV icon. Run automatic update and a full system scan (one hour).
- First remove all traces of Norton Anti-Virus and Symantec:
- Start>Settings>Control Panel>ADD AND REMOVE PROGRAMS:
- Scroll thru the list one by one to find any/all products with names Norton or Symantec (including Symantec Internet Security).
- Click to select each one by one and then click CHANGE/REMOVE and then approve REMOVE.
- Remove all, then empty trash and restart computer if necessary.
- Finally complete removal process:
- Start>Search>all files and folders. First Symantec. Select all and right click delete in the Search window. Next search for Norton and repeat procedure.
- Start>Turn Off Computer>RESTART
Peggy Smith